When will I receive my shipment?

MountingBoards.com ships on business days (Monday thru Friday).

We do not ship on Saturdays, Sundays, and holidays.

Packages ship from our warehouse location in Rogers, Arkansas.

All orders are shipped via Fedex Ground services.

Fedex Ground Shipping typically takes 2-5 business days from the date of shipment (for orders within the 48 contiguous United States).

Residential ground shipments are delivered Tuesday-Saturday.

Commercial ground shipments are delivered Monday-Friday.

We do not ship to Post Office Box (P.O.), addresses.

If an order is returned because it couldn’t be received at your provided shipping address, we will accept the return but will not refund the shipping charges.

When will my items ship?

Most valid orders ship within 3 to 5 business days of order placement.

What is a valid order?

A valid order is for a valid item at a valid price, placed with a credit card, that is approved with complete and verifiable address and other information.

Are there exceptions?

Exceptions are very unusual, but here are some examples of reasons that might prevent us from shipping within declared times:

• Warehouse, call center, or web operations lose power or telecom connectivity.
• Warehouse, call center, or web operations lose capability due to adverse weather (blizzard), safety threat, or other factors.

What can I do if I don’t feel you’ve lived up to your guarantees?

If you ever feel we have not lived up to any of our guarantees, we want to know about it, and we want a chance to do right if we agree. Please contact us.